Iskandar Malaysia Urban Observatory Business Plan Consultant, Johor & Kuala Lumpur, MALAYSIA

Organization: UNDP - United Nations Development Programme

Country: Malaysia

City: Kuala Lumpur

Office: UNDP, Kuala Lumpur

Closing date: Wednesday, 26 October 2016

Iskandar Malaysia Urban Observatory Business Plan Consultant

Location : Johor & Kuala Lumpur, MALAYSIA

Application Deadline : 26-Oct-16 (Midnight New York, USA)

Type of Contract : Individual Contract

Post Level : National Consultant

Languages Required : English

Starting Date : (date when the selected candidate is expected to start) 15-Nov-2016

Duration of Initial Contract : 12 man-month

Expected Duration of Assignment : 21 months, to be ended 31 July 2018


In line with the 11th Malaysia Plan strategy to ensure geographical balance in regional growth to enhance inclusion for the bottom 40% (B40) income and other vulnerable groups, the Iskandar Malaysia Urban Observatory (IMUO) project is a 4-year collaboration between Iskandar Regional Development Authority (IRDA), United Nations Development Programme (UNDP) and Malaysian Administrative Modernisation and Management Planning Unit (MAMPU) in developing strategic and targeted outputs to support a larger, ongoing initiative to establish the IMUO at the subnational level.

This project contributes towards realising Iskandar Malaysia's vision to become a sustainable, inclusive and smart regional corridor through evidence-based spatial planning and policy making. This project focuses on the development of the IMUO business plan through a robust process of stakeholder consultation and dialogue. The outputs from this project serve as building blocks to empower IRDA to better plan and implement subnational programmes that are more tailored to the needs of the B40 and vulnerable groups, with links to the SDGs, as well as guide IRDA in the operational establishment of the IMUO.

The IMUO functions lead to outcomes that closely ties back to the SDG agenda, of which Malaysia pledges to adopt. It serves as a facility where urban-related data can be comprehensively analysed and made meaningful for application in regional planning. An informed urban and regional development plan in turn can address poverty, improve health care services and quality of education, provide opportunities for decent work and economic growth, and reduce inequalities through strategic industry and infrastructure planning, development and management.

The IMUO Business Plan serves as the operational blueprint as well as the main document to obtain endorsement of its mandate and resources to operationalise the observatory. It is important that the IMUO Business Plan reflects the framework principles of the Iskandar Malaysia's Comprehensive Development Plan ii to contribute effectively to the vision of Iskandar Malaysia that is to achieve its vision to be 'A Strong & Sustainable Metropolis of International Standing'. The IMUO Business Plan should also subscribe to externally developed environmental and social charters, principles and initiatives, where relevant.

The key outcome of the Iskandar Malaysia Urban Observatory is to have an 'effective policies and initiatives that promote socioeconomic inclusion, equity and resilience, especially for the bottom 40 per cent, are in place and implementation monitored'. Thus, the IMUO Business Plan consultant is required to assist IRDA in developing and finalizing the IMUO Business Plan document under the directive of IRDA and UNDP Malaysia.

Duties and Responsibilities

The consultancy services aims to develop the IMUO Business Plan which should include, but not limited to, the following components: Organisational Framework:

  • Vision & Mission;
  • Organisational type;
  • Legal Basis;
  • Governance & Management Structure;
  • Human Resources Management.

Planning Process:

  • Long-Term Work Plan (2019-2025);
  • Annual Work Planning.

Service and Product Strategy:

  • Development of Service Areas and Knowledge Products;
  • Identification of Dissemination Channels.

Financial Strategy:

  • Budget 2019-2025;
  • Funding Sources and Revenue Projections;
  • Financial Management, Reporting and Accounting;
  • Fees for Services and Products (if applicable).

Partnership and Communication:

  • Stakeholder Relations;
  • Marketing and Communication Plan.

Capacity Development:

  • Development of Learning Plan and Policy;
  • Capacity Needs Assessment;
  • Staff Training and Technical Development.

Monitoring and Evaluation:

  • Performance Management and Indicators;
  • Risk Assessment and Management Plan;
  • Follow-up Procedures.

The consultant shall also act as resource person for IRDA/UNDP related to the Iskandar Malaysia Urban Observatory. It will include activities such as:

  • Participate in the meeting and discussion with IRDA/UNDP on the subject matter;
  • As a rapporteur and meeting note-taker during the stakeholder's consultation;
  • Work hand-in-hand with the Project Manager in facilitating the required workshop;
  • Prepare and finalize IMUO Business Plan as needed.

Methodology: The consultant will work in close consultation with IRDA Urban Observatory division and UNDP Malaysia. He/she will report to the Project Director and Project Manager of the project. The methodology of finalizing the outputs includes desk research, discussions, interviews and meetings with relevant stakeholders including other Ministries, Johor State Government, local authorities and other relevant agencies.

Expected Outputs: The IMUO Business Plan serves as the operational blueprint to obtain endorsement of its mandate and resources to operationalise the urban observatory - an establishment to complement and support federal and state institutions responsible for economic and urban development to strengthen evidence-based and data-supported policy and technical advice in performing the three-prong functions, which are international benchmarking, shared performance targets, and regional planning and development. As such, the target output for each year is as follows:

  • 2016: Preliminary draft IMUO Business Plan completed.
  • 2017: Final draft IMUO Business Plan completed.
  • 2018: IMUO Business Plan adopted.

Duration: The consultancy will take place from 15 November 2016 to 31 July 2018.

Deliverables and Timeline: The Consultant shall be responsible for the delivery, content, adoption of the business plan in accordance to the timeline.

Terms of Payment: The fee is payable upon satisfactory completion and acceptance of the deliverables by IRDA and UNDP Malaysia. Breakdown and schedule of payments is in Financial Proposal Template. Please download it below.


Functional Competencies:

  • Has prior experience in developing national or regional level program business plans.
  • Knowledgeable of the intricacies and nature of the federal, state, local governments and government agencies in Malaysia and Johor.
  • Has strong persuasive, negotiating and influencing skills.
  • Demonstrates strong analytical skills.
  • Consistently approaches work with energy and a positive, constructive attitude.

Development and Operational Effectiveness:

  • Ability to analyse technical requirements in developing the Urban Observatory
  • Strong analytical skills.

Management and Leadership:

  • Focuses on impact and result for the client and responds positively to feedback;
  • Supports teams effectively and shows conflict resolution skills;
  • Consistently approaches work with energy and a positive, constructive attitude;
  • Demonstrates strong oral and written communication skills;
  • Builds strong relationships with clients and external actors;
  • Calm, in control and good humoured even under pressure;
  • Demonstrates openness to change and ability to manage complexities.

Required Skills and Experience

  • Minimum Bachelor's degree in Business Administration, Statistics, Urban Planning or other technical or Data Science / Data Analytics background.

Professional Experience

  • Minimum 5 years of working experience in developing national or regional level program business plans;
  • Experience and able to demonstrate the understanding of the urban observatory will be preferred;
  • Knowledge of the urban observatory development in other countries will be preferred.

Language: Proficient in English and Bahasa Malaysia.

How to Apply:

  • Kindly download the Letter of Confirmation of interest and availability, Financial Proposal Template, P11 form and General Terms & Conditions mentioned below;
  • Completed Letter of Confirmation of Interest and Availability;
  • Personal CV or a P11 Personal History Form, indicating all past experience from similar projects, as well as the contact details (email and telephone number) of the Candidate and at least three (3) professional references;
  • Read and agree to the General Terms & Conditions;
  • Click the 'apply'icon and complete what is required;
  • Brief description of approach to work/technical proposal of why the individual considers him/herself as the most suitable for the assignment, and a proposed methodology on how they will approach and complete the assignment; (max 1 page);
  • Financial Proposal (Annex II) that indicates the all-inclusive fixed total contract price, supported by a breakdown of costs, as per template provided. The term 'all inclusive' implies all cost (professional fees, international travel costs, living allowances etc).
  • If an applicant is employed by an organization/company/institution, and he/she expects his/her employer to charge a management fee in the process of releasing him/her to UNDP under Reimbursable Loan Agreement (RLA), the applicant must indicate at this point, and ensure that all such costs are duly incorporated in the financial proposal submitted to UNDP.
  • For duty travels, the UN's Daily Subsistence Allowance (DSA) rates should provide?indication?of the cost of living in a duty station/destination.
  • Scan all documents into 1 pdf folder and then upload;
  • For clarification question, please email to The clarification question deadline is three (3) days before the closing. When emailing for clarification questions, please put 'MyIC/2016/031' as the subject matter.
  • Incomplete applications will be excluded from further consideration.

Forms and General terms & conditions to be downloaded:

Important Note:

  • This Consultancy position is only accepted online. Email submission is not valid;
  • Applicant must READ and ACCEPT the General Terms and Conditions;
  • The system DOES NOT accept multiple document upload. Please scan all the documents and save into one (1) PDF file and upload.

Criteria for Selection of the Best Offer: The award of the contract will be made to the Individual Consultant who has obtained the highest Combined Score and has accepted UNDP's General Terms and Conditions. Only those applications which are responsive and compliant will be evaluated. The offers will be evaluated using the 'Combined Scoring method' where:

  • The technical proposal including educational background and experience on similar assignments will be weighted a max. of 70%;
  • The price proposal will weigh as 30% of the total scoring.

UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.

Source: UN Jobs

This article is culled from daily press coverage from around the world. It is posted on the Urban Gateway by way of keeping all users informed about matters of interest. The opinion expressed in this article is that of the author and in no way reflects the opinion of UN-Habitat.

Fecha límite / Fecha de cierre: 
Miércoles, October 26, 2016