In this paper, we examine the ways that digital technology, mobile networks, and integrated solutions help officials in 17 cities manage public safety and law enforcement. The locales include New York City, United States; Washington, D.C., United States; Paris, France; London, United Kingdom; Amsterdam, Netherlands; Madrid, Spain; Copenhagen, Denmark; Bangkok, Thailand; Kuala Lumpur, Malaysia; Jakarta, Indonesia; Singapore, Riyadh, Saudi Arabia; Kuwait City, Kuwait; Abuja, Nigeria; Cairo, Egypt; Astana, Kazakhstan, and Bogota, Colombia. We chose these places to reflect geographic diversity, representation both in the developed and developing worlds, having large populations, and in most cases serving as the capital city of a country.
As documented in this report, there is considerable variation from city to city in implementation progress and adoption of best practices. Singapore, Copenhagen, and London top the list of public safety innovators, while Abuja, Nigeria, Cairo, Kuwait City, and Astana, Kazakhstan lag the top performers. The former are places that have a clear vision, significant financial resources, a strong infrastructure, generate positive safety outcomes, the use of data analytics, and community engagement to improve ties with the general public, while the latter have not implemented many best practices and have resource limit
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